This site · Contact
Contact
To report a wrong answer key, an outdated fact or a broken page, use the developer contact on our CWI prep app's App Store listing. The Get the app button leads there. Hold Point has no public mailbox or phone line.
01Reporting a bad key
Note the page and the stem
Copy the page address and the first words of the stem. Tag numbers can shift when a set is reshuffled; the wording doesn't.
Say which option you'd key, and why
Name what backs it: an A3.0 term, an A2.4 symbol rule, or a code clause with its edition.
Send it through the listing
Use the developer contact on the App Store listing. Each report is checked against the source you cite.
02Questions only AWS or Prometric can answer
| Question | Who answers it |
|---|---|
| Eligibility, applications, your confirmation letter | AWS, starting from the AWS CWI certification page |
| Booking or moving a Part A or Part C seat | Prometric, with the eligibility code from your AWS letter |
| Part B sessions, score letters, certificates | AWS |
| Renewal and the 9-year recertification | AWS. The CWI renewal page here covers the basics |
Hold Point can't see or change anything in your AWS or Prometric account.
03Pages that may answer you first
The about page says who runs the site and where its facts come from. If your question is about what happens when you tap Get the app, the privacy page lists every field that gets logged.
Practice on your phone
Our CWI prep app is on the App Store for iPhone and iPad.